NHTSA Complaint #10434877 — 2007 MERCURY MILAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10434877
Vehicle	2007 MERCURY MILAN
Component	ELECTRICAL SYSTEM
Date of Incident	April 11, 2011
Date Filed	November 8, 2011
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE VEHICLE JERKED WHILE ON A STATE HIGHWAY REPEATEDLY UNTIL I WAS ABLE TO PULL OVER AND THEN IT FAILED. FOUND OUT THAT THE IGNITION COILS HAD COMPLETELY BURNED UP, WHICH I WAS TOLD BY THE DEALER IS VERY UNUSUAL. ONCE THE IGNITION COILS WERE REPLACED, THEY DETERMINED THE PCM(COMPUTER) HAD TO BE REPLACED. KEEP IN MIND THAT MY VEHICLE HAD BEEN IN THE REPAIR SHOP 4 TIMES BEFORE REGARDING MY RADIO AFTER THEY REPLACED THE RADIO 4 TIMES, THEY REALIZED THAT IT WAS ALSO THE PCM THAT CAUSED THIS PROBLEM. EVERY PROBLEM THAT I HAVE HAD HAS BEEN ELECTRICAL. ELECTRICAL PROBLEMS ARE NOT EASY TO DETERMINE PRIOR TO IT HAPPENING LIKE IF IT WERE MECHANICAL. I HAVE FOUGHT WITH FORD OVER AND OVER AND THEY WILL NOT TAKE RESPONSIBILITY FOR THE DEFECTS IN THIS VEHICLE. NO ONE SHOULD HAVE TO REPLACE A RADIO FOUR TIMES AND A PCM TWICE IN FOUR PLUS YEARS. THIS IS RIDICULOUS! *TR

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