NHTSA Complaint #10434731 — 2003 JEEP LIBERTY VISIBILITY

Complaint Details

ODI Number	10434731
Vehicle	2003 JEEP LIBERTY
Component	VISIBILITY
Date of Incident	July 20, 2011
Date Filed	November 7, 2011
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

BOTH REAR WINDOWS HAVE FALLEN INTO WINDOW TRACKS DUE TO FAILURE OF A $.05 PIECE OF PLASTIC. THE DEALER REPAIR IS $600 TO REPLACE WINDOW ACTUATOR WITH NO PROMISE THAT THE FAILURE WILL NOT HAPPEN AGAIN, SINCE THE EXACT SAME PART THAT FAILS IS THE EXACT SAME PART THAT IS REPLACED. IT IS SIMPLY A DISGRACE THAT AN INDIVIDUAL CAN "GOOGLE" THIS ISSUE ON JEEP LIBERTY'S AND SEE THAT THIS HAPPENS EVERYDAY AND HAS HAPPENED TP THOUSANDS OF OWNERS. HOW CAN CHRYSLER GET AWAY WITH THIS, AND NOT BE FORCED TO REPAIR A FAULTY PART THAT IS KNOWN TO FAIL TIME AND TIME AGAIN? *TR

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