NHTSA Complaint #10423908 — 2003 JEEP LIBERTY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE PASSENGER AND DRIVERS SIDE REAR WINDOW FELL DOWN INTO THE DOOR AND HE WAS UNABLE TO ROLL IT BACK UP. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WINDOW ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THERE WERE NO RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 110,000.