NHTSA Complaint #10434670 — 2009 BMW 328I

AFTER ONLY 16,000 MILES OF USE, THE WINDSHIELD FIRST APPEARED TO BE COMPLETELY "SANDBLASTED" WITH TINY INDENTATIONS. WHEN DRIVING INTO THE SUN THE GLARE BECOMES SO INTENSE THAT YOU CAN NO LONGER SEE THE ROAD. YOU EFFECTIVELY BECOME BLINDED AND CERTAINLY WOULD NOT BE ABLE TO REACT TO AN EMERGENCY SITUATION. THE SAME SITUATION OCCURS AT NIGHT WHEN DRIVING TOWARDS ONCOMING HEADLIGHTS. THIS PARTICULAR VEHICLE IS RARELY DRIVEN ON HIGHWAYS AND IS ALWAYS GARAGED. BMW DOES NOT CONSIDER THIS TO BE A SAFETY ISSUE, WILL NOT REPLACE THE WINDSHIELD UNDER WARRANTY AND CANNOT GUARANTEE THAT A REPLACEMENT WINDSHIELD WILL NOT PERFORM IN THE SAME MANNER.