NHTSA Complaint #10434096 — 2007 HONDA ACCORD

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10434096
Vehicle	2007 HONDA ACCORD
Component	POWER TRAIN
Date of Incident	June 1, 2011
Date Filed	November 3, 2011
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

SINCE MY PURCHASE, JUNE OF 2007 I HAVE HAD SEVERAL PROBLEMS WITH THE BRAKE SYSTEM AND AT THAT TIME HONDA HAD FULFILLED THE QUALITY EXPECTATIONS. HOWEVER; A LARGER ISSUE IS AT HAND REGARDING MY CAR TRANSMISSION CAUSING A LEAKING PROBLEM. UPON DISCOVERING THE LEAKAGE, I IMMEDIATELY TOOK MY CAR OUT FOR SERVICE. I HAVE NOW FOUND OUT THAT HONDA MISDIAGNOSED THE PROBLEM AND PERFORMED UNNECESSARY REPAIRS CHARGING ME A $300 DOLLARS OUT OF MY POCKET. WITHIN COUPLE OF WEEKS I WAS BACK AT THE DEALERSHIP TO RAISE MY CONCERNS ABOUT CONSISTENT LEAKAGE. AT THIS POINT THEY ADVISED ME THAT IT'S TRANSMISSION NEEDS TO BE REPLACED. AFTER 3 MONTHS OF ARGUING AND WRITING LETTERS TO THE HONDA CEO, FINALLY THE SAME CASE MANAGER WHO REFUSED TO HELP ME AT FIRST, OFFERED A 50% COVERAGE BY HONDA TO REPLACE ITS TRANSMISSION. THAT IS AROUND $2000 OUT OF MY PACKET FIXING THEIR DEFECTIVE TRANSMISSION. AT THIS POINT, I CAN'T DRIVE THIS CAR. THE SMOKE AND BURNING SMELL COMING FROM UNDER HOOD CAUSES A SAFETY CONCERN. I WORRY THAT IF I TAKE THIS CAR FOR A RIDE IT WOULD BE MY LAST TIME SEEING MY FAMILY. MY FAITH IN THIS COMPANY HAS BEEN RUINED FOREVER - BUT THANKS TO ONE PERSON - THEY DON'T CARE. PLEASE HELP!!! *TR

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