NHTSA Complaint #10434018 — 2004 JAGUAR XJ8

ENTERING PARKING GARAGE, WARNING LIGHT APPEARS "VEHICLE TOO LOW" VEHICLE UNDERBODY SCRAPES ON GARAGE ENTRANCE. HAD VEHICLE TOWED TO MY INDEPENDENT JAGUAR DEALER. HE SAID LEFT FRONT STRUT WAS LEAKING AIR CAUSING THE ENTIRE SUSPENSION SYSTEM TO MALFUNCTION. HE ALSO INFORMED ME THIS NORMAL AND IF I REPLACE THE ONE THE OTHER STRUTS WILL DO THE SAME THING JUST A MATTER OF TIME. RECOMMENDED A KIT THAT WOULD ELIMINATE THE AIR STRUTS COMPLETELY. I AM FORCED TO REMOVE THE AIR STRUTS (AT A COST OF $3500.00) AS THERE IS NO WARNING WHEN THIS MAY HAPPEN AGAIN. I LOOKED FOR A RECALL NOTICE BUT FOUND NONE. DID FIND ALOT OF COMPLAINTS. I DON'T UNDERSTAND WHY THIS WOULD NOT BE A RECALL ITEM. THIS SEEMS TO BE A REAL SAFETY ISSUE IF THIS CONDITION WOULD HAPPEN AT A HIGH SPEED. WHEN A COMPANY GOES TO THE TROUBLE TO MAKE A KIT TO ELIMINATE THIS SO CALL "JAGUAR AIR SUSPENSION SYSTEM" . JAGUAR SHOULD BE EMBARRASSED. *TR