NHTSA Complaint #10433917 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10433917
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	January 1, 2010
Date Filed	November 2, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT SHE HEARD A LOUD BANGING NOISE WHILE DRIVING 5 MPH. UPON EXITING THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING HAD FRACTURED AND PIERCED THE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THREE OF THE FOUR COIL SPRINGS WERE REPLACED. THE FOURTH COIL SPRING FRACTURED APPROXIMATELY TWO YEARS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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