NHTSA Complaint #10433533 — 2002 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	10433533
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION
Date of Incident	June 10, 2010
Date Filed	October 29, 2011
Mileage	85,032 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING IN TOWN AT APPROXIMATELY 30 MPH WHEN I DROVE OVER A CRACK AND IT FELT LIKE A LARGE POTHOLE. I HEARD A GRINDING NOISE AND PULLED OVER. MY REAR SPRINGS WERE BOTH BROKEN. THE DRIVER SIDE ONE AT THE TOP AND THE PASSENGER SIDE ONE AT THE TOP IN 3 PLACES. WHEN I TURN NOW IT FEELS LIKE MY VEHICLE IS GOING TO ROLL OVER. THIS IS A COMMON PROBLEM AS STATED BY MANY OTHERS ON MANY INTERNET SITES. THIS IS GOING TO CAUSE A SERIOUS IF NOT DEADLY ACCIDENT. FORD NEEDS TO DO A RECALL ON THIS PART AND REPLACE THEM FOR FREE, SINCE THEY WERE THE ONES WHO USED BAD PARTS IN THEIR VEHICLES. THIS IS A MANUFACTURING DEFECT AND SHOULD BE TREATED AS SUCH. *TR

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