NHTSA Complaint #10433288 — 2012 BMW X3

ON 19 OCTOBER MY WIFE AND I DROVE OUR NEW BMW X3 TO A SHOPPING CENTER AT THE CORNER OF GOSNELL AND VIRGINIA ROUTE 7 NEAR TYSONS CORNER VIRGINIA. WHEN WE ATTEMPTED TO DRIVE THE X3 OUT OF THE PARKING LOT THE STEERING WHEEL LOCKED. THE STEERING WHEEL COULD NOT BE TURNED USING BOTH HANDS. THE X3 WOULD GO FORWARD. IT WOULD GO BACKWARDS. HOWEVER, THE STEERING WHEEL WOULD NOT TURN TO THE LEFT OR RIGHT. AFTER 30 TO 45 MINUTES THE TOW TRUCK ARRIVED AND I WAS ABLE TO TURN THE STEERING WHEEL. THE X3 WAS TOWED TO THE BMW DEALER. THE FAILURE WAS ATTRIBUTED TO A STEERING ANGLE SENSOR OUT OF POSITION. IN MY OPINION, IF THE FAILURE HAD OCCURRED ON THE HIGHWAY, WE COULD HAVE HAD A SERIOUS ACCIDENT.