NHTSA Complaint #10432615 — 2004 VOLKSWAGEN JETTA

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number	10432615
Vehicle	2004 VOLKSWAGEN JETTA
Component	AIR BAGS
Date of Incident	October 11, 2011
Date Filed	October 24, 2011
Mileage	140,000 miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE WERE STOPPED IN THE TRAFFIC AND ALL OF A SUDDEN THIS TRUCK [2001 CHEVY] REAR ENDED US AT THE SPEED OF 45 MILES PER HOUR AND OUR CAR GOT PUSHED INTO THE CAR IN FRONT OF US. IN OUR CAR, PASSENGER SIDE AIR BAG COVER CAME OUT BUT AIRBAG DID NOT DEPLOY. WE BOUGHT THIS CAR BECAUSE WE HAD GREAT TRUST IN VW [GERMAN CARS] IN MAKING STRONG AND RELIABLE CARS WHICH CAN SAVE LIVES WHICH COULD NOT BE PROVED IN THE ACCIDENT WE GOTTEN INTO. HAD THE IMPACT BEEN LITTLE HIGHER WE COULD HAVE DIED IN THE ACCIDENT. I'M SAD TO SAY THAT OUR TRUST IN VW HAS BEEN SHATTERED AFTER THE ACCIDENT. *TR

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