NHTSA Complaint #10432555 — 2004 FORD F-350 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10432555
Vehicle	2004 FORD F-350
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 1, 2011
Date Filed	October 24, 2011
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 5 MPH AND THE LIMP HOME MODE MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS SAFELY DRIVEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE EGR AND OIL COOLERS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE WAS COMMON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 72,000.

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