NHTSA Complaint #10432259 — 2006 VOLKSWAGEN JETTA

ORIGINALLY PURCHASED IN 2007. COMPLAINED ABOUT THE CAR - WHEN SHIFTING IT WOULD EXCEL AND JERK AFTER SHIFTING. THEN AS TIME WENT ON I WOULD BE DRIVING AND THE JETTA WOULD HESITATE AS IF A FUEL WAS NOT GETTING TO THE ENGINE. I TOOK MY CAR IN FOR REGULAR OIL CHANGES AND REGULAR MAINTENANCE. I LIVE IN A RURAL AREA AND DRIVE JUST HIGHWAY MILES AND HAVE APPROX. 121,000 MILES ON IT. I PURCHASED THIS VW AS I ANTICIPATED IT TO LAST A LOT LONGER THAN A REGULAR VEHICLE. WHEN I TOOK IT IN FOR THE LAST OIL CHANGE AND THE INTERMITTENT HESITATION WAS REALLY BAD I WAS TOLD IT WOULD COST ME ANYWHERE FROM $7500 TO $8000 TO FIX. AND I STILL OWED $9000! I ASKED IF IT WAS COVERED UNDER THE WARRANTY. OF COURSE THE WARRANTY EXPIRED IN JULY...BUT NOTHING WAS FOUND ALL THE PREVIOUS TIMES I HAD BROUGHT MY CAR IN FOR SERVICE. AND VW'S REGIONAL REP AND HQ WAS CONTACTED AND BOTH WERE APOLOGETIC THAT VW COULD DO NOTHING ABOUT FIXING MY CAR. LOOKING AT THE INTERNET - I FOUND THAT NATIONWIDE AND UP TO CANADA OTHER INDIVIDUALS WITH LESS MILEAGE HAVE HAD THE SAME ISSUE AND INDIVIDUALS WERE SEEKING ARBITRATION AGAINST VW. I UNDERSTAND VW DOES NOT HAVE A RECALL OR ANYTHING CONSIDERING THIS IS A RECURRING PROBLEM. ALL THEY CAN OFFER IS $1000 TO BUY ANOTHER VW!!! THEIR NERVE! TOTALLY DISHEARTEN WITH VW. *TR