NHTSA Complaint #10502604 — 2006 VOLKSWAGEN JETTA

THE OIL PAN IN THE ABOVE MENTIONED VECHILE THAT I OWN HAD TO BE CHANGED DUE TO A DESIGN PROBLEM. THE MANUFACTURER HAD PUT A ALUMINUM PAN WITH A STEEL BOLT. THE STEEL BOLT OVER THE YEARS CORRODED THE PAN NECESSIATING A REPLACEMENT OF THE PAN. FITZGERALD AUTOMALL (410-224-3480) IN ANNAPOLIS MD REPLACED THE PAN FREE OF LABOR BUT CHARGED ME FOR THE OIL PAN. THEY DID INFORM ME THAT IT WAS A DESIGN PROBLEM THAT VW HAS SINCE RECTIFIED IN THE NEWER MODELS AND THAT I HAD TO CONTACT THE MANUFACTURER FOR REIMBURSEMENT. WHEN I CONTACTED VW, THEY REFUSED TO REIMBURSE ME STATING THAT THE VEHICLE WAS NOT UNDER WARRANTY. THEY INFORMED IT WAS UNDER THEIR DISCRETION TO RECTIFY THE DEFECT IN NEWER MODELS AND WERE NOT RESPONSIBLE FOR OLDER MODELS. IN MY OPINION VW SHOULD REIMBURSE ME AND ALSO RECALL ALL THEIR VEHICLES WITH THIS ISSUE TO BE ADDRESSED APPROPRIATELY. PLEASE CONTACT ME AT THE ABOVE ADDRESS IF SOMETHING CAN BE DONE ABOUT THIS OR NOT.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR