NHTSA Complaint #10429442 — 2011 KIA SORENTO

WHILE DRIVING DOWN THE EXPRESSWAY, WITHOUT WARNING, THERE WAS A CATASTROPHIC ENGINE FAILURE CAUSING ONE OR TWO OF THE CONNECTING RODS TO BLOW THROUGH THE OIL PAN AND START A FIRE FROM THE FRONT OF THE VEHICLE TO THE BACK UNDERNEATH THE CARRIAGE. THE FLAMES CAME UP THE SIDES AND BACK OF THE CAR. NEEDLESS TO SAY IT WAS EXTREMELY FRIGHTENING. LOOKING AT THE DAMAGE OF THE CAR I NEVER EXPECTED THEM TO ATTEMPT TO REPAIR THIS CAR YET THEY DID. THE CAR WAS DOWN FOR ALMOST TWO MONTHS, THE SECOND ENGINE AND POWER STEERING FAILED BEFORE WE EVEN DROVE THE REPAIRED CAR OFF THE LOT. KIA STILL DID NOT WANT TO DO ANYTHING BUT REPAIR THE CAR AGAIN. THEY SAID, "THESE THINGS HAPPEN THATS WHY YOU HAVE A WARRANTY". THESE THINGS HAVE NEVER HAPPENED TO ME OR ANYONE I KNOW IN THE 30 YEARS I HAVE BEEN DRIVING. YOU BUY A NEW CAR TO AVOID SUCH PROBLEMS. THE CAR HAS NOW BEEN RETURNED TO ME AND IT IS STILL NOT RIGHT. I JUST TOOK IT IN FOR THEM TO BLOW OUT THE VENTS AND FILTERS. THERE WAS STILL REMNANTS OF THE FIRE EXTINGUISHER COMING OUT WHEN YOU TURNED ON THE AIR. THIS CAR IS DEFECTIVE AND SHOULD HAVE A SALVAGED TITLE. I WAS FORCED TO PUT IN A LAW SUIT. *KB