NHTSA Complaint #10429435 — 2008 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10429435
Vehicle	2008 DODGE RAM 2500
Component	STEERING
Date of Incident	October 1, 2010
Date Filed	October 11, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME VERY STIFF AND THE CONTACT HAD TO USE EXTREME BODILY FORCE TO TURN THE WHEEL. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE STEERING BOX WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STEERING GEAR BOX WAS REPLACED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE GEAR BOX WAS REPLACED APPROXIMATELY THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.

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