NHTSA Complaint #10429373 — 2002 FORD EXPLORER WHEELS

Complaint Details

ODI Number	10429373
Vehicle	2002 FORD EXPLORER
Component	WHEELS
Date of Incident	October 10, 2011
Date Filed	October 10, 2011
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

FOR THE SIXTH TIME SINCE 2009, I WAS DRIVING AND HEARD WHAT SOUNDED LIKE A POP. MY BOYFRIEND NOTICED MY RIGHT REAR TIRE WOBBLING. I KNEW IMMEDIATELY A STUD OR STUDS HAD BROKEN. WHEN HE POPPED OFF THE CAP, TWO STUDS WERE LITERALLY SNAPPED AT THE BOLT, CLEAN BREAK. THIS HAS HAPPENED SIX OTHER TIMES, ONE IN WHICH MY TIRE WAS HANGING ON BY ONE STUD AND NEARLY CAUSED ME TO WRECK INTO A TELEPHONE POLE. I THOUGHT IT WAS MY MECHANIC MAKING ERROR AFTER ERROR BUT COULD NEVER FIND AN ISSUE. NOW, AFTER DOING SOME EXTENSIVE RESEARCH, I SEE IT IS FORDS ERROR. THIS IS A LIFE THREATENING ISSUE. I HAVE SPENT THOUSANDS OF DOLLARS GETTING NEW ROTORS, NEW TIRES, ETC. THINKING THIS WAS IT. CLEARLY IT'S NOT. FORD NEEDS TO EITHER REIMBURSE OR RECALL THE VEHICLES. I'M DONE. *KB

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