NHTSA Complaint #10429069 — 2010 FORD F-150

I BOUGHT THIS CAR IN MARCH 2010. AS SOON I BOUGHT THIS I HEARD A SOUND WHEN I MAKE A TURN. IT'S A SOUND WHEN TWO METAL MAKE FRICTION. I TOOK THE CAR FOR SERVICES IN ALBERIC COLON FORD IN DECEMBER 2010. FIRST THEY SAID THAT EVERYTHING WAS GOOD. AFTER THAT ASK FOR A SUPERVISOR THAT MAKE A TEST DRIVE WITH ME HE HEARD THE SOUND AND THEY KEEP A CAR FOR TWO WEEKS. AFTER THAT AS SOON I TOOK THE CAR OUT I HEARD THE SOUND. I DIDN'T TAKE THE CAR BACK THE CAR FOR SERVICES BECAUSE I NEED A CAR TO GO TO WORK. IN AUGUST 2011 I TOOK THE CAR AGAIN TO THE SERVICE. AGAIN THEY SAID THAT EVERYTHING WAS GOOD. I REQUEST ANOTHER TEST DRIVE WITH A SUPERVISOR AND THE MECHANIC THEY HEARD THE SOUND AND KEEP THE CAR FROM SEPTEMBER 6 2011 TO OCTOBER 6 2011. WHEN THE CAR WAS IN THE SERVICES SOMETIME THEY CALL ME AND SAID THAT'S THEY ARE MAKING SOME TEST DRIVE TO KNOW WHERE IT COME FROM THE SOUND. AFTER A MONTH THEY CALL ME AND SAID THAT FORD SAID THAT IS SOMETHING CHARACTERISTIC IN THIS MODEL. YOU DON''T HAVE TO BE AN ENGINEER TO KNOW THAT WHEN TO METAL MAKE FRICTION ONE OF THEM GOING TO FAIL. I HOPE WHEN THIS HAPPEN I DON''T BE DRIVING AT 65 MPH, BECAUSE I COULD GET KILL OR KILL SOMEBODY ELSE. I HOPE YOU INVESTIGATE THIS COMPLAINT AND FIND WHAT'S WRONG BEFORE ANYBODY GET KILL. THIS IS NOT NORMAL I BEEN DRIVING FOR 28 YEARS AND I'M A 24 YEARS EXPERIENCE STATE POLICE HERE IN PUERTO RICO AND I KNOW WHEN SOMETHING GO WRONG THE DAMAGE CAN MADE. THANKS IN ADVANCE FOR THIS MATTER. *TR