NHTSA Complaint #10428462 — 2007 AUDI A4

PURCHASED THE VEHICLE FROM MCKENNA AUDI IN NORWALK WITH 25,302 MILES AND OEM WARRANTY. THE FIRST ISSUE WAS AN UNUSUAL VIBRATION FROM THE ENGINE AT 29,761 MI. AUDI OF MISSION VIEJO CLAIMED THERE WAS NOTHING WRONG. AT 36,120 MI, THE TRANSMISSION FAILED AND WAS REPLACED. AT 41,940MI, IGNITION COILS WERE REPLACED AFTER COMPLAINING OF VIBRATION/SHUTTERING/HESITATION. AT 46,163MI, COMPLAINED OF SHUTTERING/HESITATION. HOSE SEALS & TIMING BELT ROLLER WERE REPLACED. AT 46,934MI, COMPLAINED OF SAME ISSUES, AUDI OF MV CLAIMED THERE WAS NOTHING WRONG. AT 48,552MI, COMPLAINED OF BURNING SMELL COMING FROM ENGINE, ROUGH IDLE AND VIBRATION. CAM PLUG AND INJECTOR WERE REPLACED. AT 52,811MI, THE ENTIRE ENGINE WAS ROCKING BACK AND FORTH (HAVE VIDEO). CIRCLE AUDI OF LONG BEACH REPLACED CRANK CASE & BREATHER VALVE. ENGINE VIBRATION/HESITATION/SHUTTERING CONTINUED AFTER THIS REPAIR. AT 55,600MI, THE VEHICLE SUDDENLY WITHOUT WARNING ATTEMPTED TO CHANGE INTO A LOWER GEAR (OR PARK) WHILE DRIVING AT 70 MPH ON FREEWAY. THIS MAJOR MECHANICAL FAILURE COULD HAVE LED TO INJURY OR DEATH. VEHICLE WAS INOPERABLE AND TOWED TO RUSNAK AUDI OF WESTLAKE VILLAGE, CA. THE TRANSMISSION WAS REPLACED FOR A SECOND TIME, AFTER LESS THAN 20,000MI. AT 56,000MI, THE CAR IS NOW VIBRATING, SHUTTERING, HESITATING AGAIN (ONLY 1,000MI ON "NEW" TRANSMISSION). IT IS DISPLAYING ALL OF THE SAME ISSUES THAT LED UP TO THE MAJOR MECHANICAL FAILURE ON THE FREEWAY. AUDI OF MISSION VIEJO CLAIMS IT IS DUE TO A LEAKING/CRACKED MOTOR MOUNT AND IMPROPER TRANSMISSION CALIBRATION. AS YOU CAN SEE, THE SAME ISSUES HAVE BEEN OCCURRING SINCE TIME OF PURCHASE, AND DESPITE MINOR REPAIRS, THE TRANSMISSION ALWAYS FAILS. I BELIEVE THE VEHICLE IS IRREPARABLY FLAWED AND UNSAFE. AUDI OF MV HAS ALSO BEEN NEGLECTED. AUDI OF AMERICA (CORPORATE) HAS BEEN CONTACTED. MY REQUEST FOR A BUYBACK DUE TO THE DANGEROUS NATURE OF THIS VEHICLE HAS BEEN DENIED. *TR