NHTSA Complaint #11631819 — 2007 AUDI A4

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11631819
Vehicle	2007 AUDI A4
Component	AIR BAGS
Date of Incident	December 20, 2024
Date Filed	December 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The contact's granddaughter owns a 2007 Audi A4. The contact stated that upon taking the vehicle to the dealer to be repaired under NHTSA Campaign Number: 18V427000 (Air Bags), the dealer informed the contact that the recall repair could not be completed because the odometer did not display the mileage as per the manufacturer's policy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact's granddaughter had not experienced a failure. Parts distribution disconnect.

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