NHTSA Complaint #10428261 — 2011 KIA SORENTO

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10428261
Vehicle	2011 KIA SORENTO
Component	VISIBILITY
Date of Incident	September 30, 2011
Date Filed	October 3, 2011
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A POPPING NOISE AND THE REAR WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 33,000. THE VIN WAS UNAVAILABLE.

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