NHTSA Complaint #10427853 — 2002 ACURA MDX

I PURCHASED A 2002 ACURA MDX IN JANUARY 2011 WITH 145,000 MILES AND LESS THAN A WEEK AFTER MY PURCHASE I HAD IT BACK TO THE DEALERSHIP SERVICE CENTER WITH A "RUMBLE STRIP" NOISE IN THE FRONT END. I WAS TOLD THAT IT WAS 2 BROKEN CHORDS IN MY TIRES. NEW TIRES ALL AROUND WERE PURCHASED. BACK IN TO SERVICE CENTER LESS THAT 2 WEEK LATER FOR SAME RUMBLE STRIP NOISE...TOLD THAT NEW TIRES NEEDED BALANCED. SERVICE CENTER SUPPOSEDLY BALANCED TIRES. BACK IN TO SERVICE CENTER IN LESS THAN A MONTH AGAIN WITH SAME RUMBLE STRIP NOISE...TOLD THAT THE NEW TIRES WERE ACTUALLY TOO HARD OF A COMPOUND. THEY WERE MADE FOR A HEAVY DUTY TRUCK, NOT A LIGHT DUTY SUV. SERVICE CENTER TOLD ME THAT THERE WAS NOTHING FURTHER THAT COULD BE DONE FOR MY USED MDX EXCEPT NEW TIRES. ISSUE WAS DROPPED FOR APPROX. 4 MONTHS UNTIL THE RUMBLE STRIP NOISE CONTINUED TO GET WORSE, SO ON MY 4TH TRIP TO THE SERVICE CENTER WITH THE SAME RUMBLE STRIP NOISE THAT I HAVE HAD SINCE JANUARY...TECH AND I WENT FOR A RIDE TOGETHER. AT THAT TIME, I WAS TOLD THE NOISE THAT I WAS HEARING WAS "WIND BLOWING ACROSS MY HOOD"! ON THAT VISIT, I STOOD MY GROUND AND TOLD THEM TO CHECK IT OVER CLOSER AND NOT CALL ME UNTIL THEY FOUND OUT THE REAL PROBLEM AS I WAS NOT TAKING IT HOME WITH ME! FINALLY AFTER 4 TRIPS TO THE ACURA SERVICE CENTER, MY TORQUE CONVERTER GOT CHANGED OUT. WHEN I ASKED THEM TO LOOK AT THE TRANSMISSION TO MAKE SURE THERE WERE NO ISSUES WITH IT, I WAS TOLD THERE HAD ALREADY BEEN WORK DONE MY TRANSMISSION SO WHEN I ASKED FOR THE PAPERWORK ON IT...THE SERVICE CENTER COUNDL NOT PROVIDE IT TO ME - EVEN THOUGH THEY SAID THEY WOULD! I PURCHASED THE EXTENDED ARRANTY FOR ISSUS JUST LIKE THIS AND NOW I CAN'T EVEN GET THE SERVICE CENTER TO DO THE WORK AND PROVE TO ME THAT THE TRANSMISSION IS NOT GOING TO LOCK UP ON ME GOING DOWN THE ROAD! I AM A SINGLE MOTHER WITH A YOUNG SON AND WAS ASSURANCE HE IS SAFE. HELP! *TT