NHTSA Complaint #10427752 — 2007 LEXUS RX350

I WENT TO FOR ROUTINE MAINTENANCE AND THEY TOLD ME I NEEDED SOME BULBS REPLACED. I AGREED TO PAY FOR THE BULB REPLACEMENT. ABOUT 2 WEEKS LATER, I NOTICED CONDENSATION IN THE HEADLIGHT. I WENT BACK TO AND INDICATED THAT THERE HAD NOT BEEN A PROBLEM WITH MY HEADLIGHT UNTIL AFTER THEY REPLACED THE BULB. THEY STATED THEY DID NOT CAUSE THIS AND THAT "THIS CONDENSATION PROBLEM JUST SOMETIMES HAPPENS WITH THE RX'S. WATER LEAKS INTO THE HEADLIGHT ASSEMBLY". SINCE IT APPEARS THAT LEXUS KNOWS THIS, THEY SHOULD FIX IT OR HAVE A RECALL. STATED THAT IT WOULD BE "VERY EXPENSIVE" TO HAVE THE LIGHT FIXED. I WAS THOROUGHLY ANNOYED WITH THEM, (ESPECIALLY SINCE I BELIEVE THAT THEY DID INDEED CAUSE THE ISSUE), SO I INSTEAD WENT TO ). TOLD ME THAT MY CAR WAS OUT OF WARRANTY, SO IT WOULD COST $2,200 TO FIX THE LIGHT. WHAT?! I ASKED WHY IT WAS GOING TO BE SO RIDICULOUSLY EXPENSIVE. THEY STATED BECAUSE THEY HAVE TO TAKE THE ENTIRE LIGHT HOUSING OUT AND WILL NEED TO REMOVE PART OF THE BUMPER TO DO THIS AND REPLACE SOME KIND OF COMPUTER CHIP. NOW MY LIGHT IS ALMOST BURNED OUT FROM THE MOISTURE, SO I HAVE NO CHOICE BUT TO EVENTUALLY PAY AND GET IT REPLACED. (I KNOW NOTHING ABOUT CARS OR I'D TRY TO DO IT MYSELF, BUT I DON'T WANT TO CAUSE ANY ADDITIONAL ISSUES). SINCE LEXUS KNOWS ABOUT THIS PROBLEM (BOTH LEXUS SERVICE STATIONS STATED "THIS IS JUST SOMETHING THAT HAPPENS WITH THE RX"), THEY SHOULD CREATE A FIX FOR THIS, RECALL IT, OR AT LEAST MAKE THE REPLACEMENT COST LESS EXPENSIVE. I HAVE OWNED 3 LEXUS VEHICLES, BUT BECAUSE OF THIS ISSUES, THIS MAY BE MY FINAL LEXUS! EXTRAORDINARILY ANNOYED ABOUT THIS!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT