NHTSA Complaint #10426863 — 2010 CHEVROLET EQUINOX VISIBILITY

Complaint Details

ODI Number	10426863
Vehicle	2010 CHEVROLET EQUINOX
Component	VISIBILITY
Date of Incident	September 20, 2011
Date Filed	September 23, 2011
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WIPERS STOPPED WORKING SUDDENLY WHILE TRAVELING ON FREEWAY IN HEAVY RAIN. MANAGED TO MOVE TO RIGHT HAND LANE AND EXIT FREEWAY AT THE NEXT EXIT BUT VISIBILITY WAS NEARLY ZERO. I TOOK MY CAR IN FOR SERVICE AND THE DEALER REPLACED THE WIPER TRANSMISSION. ON REVIEW OF THE FAILED PART I COULD SEE THAT ONE OF THE PLASTIC INSERTS ON THE BALL JOINTS HAD FAILED/DEFORMED ALLOWING THE LINKAGE TO SEPARATE. DEALER SUGGESTED THAT THIS MAY HAVE BEEN A RESULT OF WINTER USAGE WHERE THE BLADES WERE FROZEN CAUSING HIGH LOADS ON THE JOINTS. REPAIRED PARTS WERE KEPT BY DEALER AND WERE TO BE RETURNED TO GM FOR WARRANTY REVIEW. *TR

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