NHTSA Complaint #10426767 — 2002 MERCURY COUGAR

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10426767
Vehicle	2002 MERCURY COUGAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 22, 2011
Date Filed	September 22, 2011
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY DECREASED TO 10 MPH. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HER THAT ALL THREE CATALYTIC CONVERTERS WERE CLOGGED AND THE FDM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FDM BUT NOT THE CATALYTIC CONVERTERS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000. THE VIN WAS UNAVAILABLE.

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