2002 MERCURY COUGAR — Problems, Recalls & Safety Data
N/A
Safety Rating
127
Owner Complaints
3
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2002 MERCURY COUGAR
The 2002 MERCURY COUGAR has received a total of 127 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with SUSPENSION, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE. 7 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Fuel System Gasoline (22 complaints), Fuel System Gasolinedeliveryfuel Pump (16 complaints), and Engine (9 complaints).
Recalls for the 2002 MERCURY COUGAR
NHTSA has recorded 3 recalls for the 2002 MERCURY COUGAR, potentially affecting up to 102,943 vehicles.
Recall 08E033000 — SUSPENSION
| 6,903 vehicles affected
Defect: FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Consequence: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
View full details →Recall 06E022000 — SERVICE BRAKES, HYDRAULIC
| 7,440 vehicles affected
Defect: CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS...
Consequence: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
View full details →Recall 04V421000 — FUEL SYSTEM, GASOLINE
| 88,600 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE...
View full details →Owner Complaints for the 2002 MERCURY COUGAR
127 complaints have been filed with NHTSA for the 2002 MERCURY COUGAR. Below is a breakdown by vehicle component.
Most Recent Complaints
AIRBAG WARNING LIGHT COMES ON. NO ACCIDENT, STATIONARY AND IN MOTION. I DO NOT SEE A RECALL REFERENCE AIRBAG? WITH THE COMPLAINTS I READ ON YOUR SITE ABOUT THE AIRBAGS, THERE SHOULD BE A RECALL???????????
I AM CURRENTLY HAVING PROBLEMS WITH THE FUEL PUMP DRIVER MODULE. I REPORTED THE PROBLEM TO FORD IN OCT 2018. FORD STATED THAT THE 10 YEAR RECALL ENDED AND PER THEIR RECORDS THE ISSUE WAS RESOLVED AS FUEL MODULE WAS REPLACED BY DEALER DON KNOTT FORD, CARSON, CA. DON KNOTT FORD IS NO LONGER IN BUSINESS. THE AFOREMENTIONED DEALER I BELIEVE WAS INVOLVED IN UNETHICAL BUSINESS PRACTICES. I WAS NEVER INFORMED OF SUCH A RECALL AND DEALER NEVER CHANGED MODULE, I DO NOT HAVE DOCUMENTATION & WOULD LIKE SUCH FOR MY RECORDS. I AM ORIGINAL OWNER OF VEHICLE AND THE PERIODIC INADVERTENT SURGING OF VEHICLE WHEN STOPPED/STATIONARY AT A STREET LIGHT BEGAN 6 MONTHS AGO. I CANNOT 100% SAFELY DRIVE THIS VEHICLE AT THIS TIME. FORD HAS NOT PROVIDED ME DOCUMENTATION OF THE ALLEGED REPAIR AND/OR DOCUMENTATION INFORMING ME OF RECALL. I WOULD LIKE TO HAVE A COPY OF THIS DOCUMENTATION AND/OR HAVE FORD CHANGE THE MODULE SO THE SURGING CAN STOP. YOUR CONSIDERATION AND REVIEW WOULD GREATLY BE APPRECIATED. LASTLY, FORTUNATELY I HAVE A 2ND VEHICLE THAT I HAVE BEEN USING. THANK YOU FOR YOUR ANTICIPATED REVIEW OF THIS MATTER. YOURS TRULY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE CAR WAS PARKED IN MY DRIVEWAY. UPON STARTING THE CAR, AT THE MOMENT I TURNED THE KEY THE DRIVER SEAT AIRBAG DEPLOYED.
I HAVE FOUND 3 RECALLS FOR MY CAR, THEY ARE ALL THE EXACT PROBLEMS I AM HAVING, BUT WHEN I SEARCHED FOR OPEN RECALLS IT SAID NONE ARE OPEN FOR MY CAR. I NEED MY CAR REPAIRED AND THE RECALLS COMPLETED.
I HAVE FOUND 3 RECALLS FOR MY CAR, THEY ARE ALL THE EXACT PROBLEMS I AM HAVING, BUT WHEN I SEARCHED FOR OPEN RECALLS IT SAID NONE ARE OPEN FOR MY CAR. I NEED MY CAR REPAIRED AND THE RECALLS COMPLETED.
Safety Rating for the 2002 MERCURY COUGAR
NHTSA has not yet tested the 2002 MERCURY COUGAR in its New Car Assessment Program.
Technical Service Bulletins for the 2002 MERCURY COUGAR
Ford Motor Company has issued 7 technical service bulletins (TSBs) for the 2002 MERCURY COUGAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
17582 — ELECTRICAL SYSTEM
DIAGNOSTIC TROUBLE CODE P1000 (OBD SYSTEMS READINESS TEST NOT COMPLETE) RESETTING AFTER IT HAS ALREADY CLEARED. *TT
16794 — VEHICLE SPEED CONTROL
HESITATION / SURGE ON STEADY ACCELERATION BETWEEN 3000 AND 4000 RPM. *TT
16528 — ENGINE AND ENGINE COOLING:ENGINE
HESITATION/SURGE DURING ACCELERATION BETWEEN 3000-4000 RPM. OASIS. *TT
16306 — ELECTRICAL SYSTEM
COOLANT LAMP ILLUMINATED AFTER CLUSTER REPLACEMENT. *TT
16028 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME VEHICLES EQUIPPED WITH A 2.5L ENGINE MAY EXHIBIT MULTIPLE MISFIRE DIAGNOSTIC TROUBLE CODES WITH NO DRIVEABILITY CONCERNS NOTED. *TT
15907 — VISIBILITY:WINDSHIELD WIPER/WASHER
SUBJECT REGARDING WIPER BLADE EDGE GUARD PROTECTORS. *TT
15750 — STEERING
SOME COUGARS MAY EXHIBIT HIGHER THAN NORMAL STEERING EFFORTS AND / OR STEERING SYSTEM LEAKS. *TT
NHTSA Investigations for the 2002 MERCURY COUGAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCURY COUGAR
- 1997 MERCURY COUGAR — 112 complaints
- 1998 MERCURY COUGAR — 1 complaint
- 1999 MERCURY COUGAR — 740 complaints
- 2000 MERCURY COUGAR — 283 complaints
- 2001 MERCURY COUGAR — 103 complaints
- 2002 MERCURY COUGAR (current)
Other MERCURY Models
- MERCURY SABLE — 7,190 total complaints
- MERCURY GRAND MARQUIS — 4,949 total complaints
- MERCURY MILAN — 3,211 total complaints
- MERCURY MOUNTAINEER — 2,646 total complaints
- MERCURY VILLAGER — 2,205 total complaints
- MERCURY MARINER — 1,716 total complaints
- MERCURY MYSTIQUE — 1,510 total complaints
- MERCURY TRACER — 754 total complaints