NHTSA Complaint #10426516 — 2000 TOYOTA TACOMA

FRAME RUST PERFORATION PER TOYOTA 1995 THROUGH 2000 TOYOTA FRAME RUST CORROSION PERFORATION WARRANTY ENHANCEMENT (CUSTOMER SUPPORT PROGRAM) WAS CONDUCTED ON MY TRUCK LAST YEAR (SEPTEMBER 2010). THE LOCAL TOYOTA DEALERSHIP INSPECTED AND SAID IT WAS OK. TODAY THEY CONDUCTED ANOTHER FRAME INSPECTION AND SAID THE FRAME WAS PERFORATED AND WOULD NOT PASS THE SAFETY INSPECTION. I ASKED TO SEE A DIGITAL PHOTOGRAPH OF THE FRAME DAMAGE AND WAS TOLD NONE WERE AVAILABLE. NO OFFER WAS MADE TO PUT THE TRUCK ON THE LIFT FOR ME TO SEE FOR MYSELF. I DROVE HOME VERY CAREFULLY, PULLED THE TRUCK IN THE GARAGE AND HAD A LOOK, DOES NOT LOOK SAFE TO ME. APPEARS THE LEFT FRONT REAR AXLE LEAF SPRING MOUNT / CHASSIS FRAME COULD FAIL CAUSING THE AXLE TO SEPARATE FROM THE VEHICLE. PERHAPS THIS IS MORE SERIOUS THAN A "CUSTOMER SUPPORT PROGRAM"! *TR