NHTSA Complaint #10934868 — 2000 TOYOTA TACOMA

ON 12/05 I NOTICED SOMETHING HANGING FROM UNDERNEATH MY 2000 TOYOTA TACOMA PICK UP TRUCK. WHEN I GOT DOWN TO PULL IT OUT, I REALIZED IT WAS RUST FROM MY FRAME, THAT HAS COMPLETELY RUSTED THROUGH. I CALLED TOYOTA CONSUMER SERVICES, SPOKE TO A GENTLEMAN WHO WAS VERY RUDE, TELLING ME THAT I HAD MISSED THE WARRANTY EXTENSION TIME LIMIT AND BECAUSE I DIDN'T REGISTER MY NEW ADDRESS WITH THEM, THEY WOULDN'T DO ANYTHING. FIRST, THE TRUCK WAS PAID FOR WHEN I MOVED. SECOND, IT IS UP TO THEM TO NOTIFY ME AND THIS CAN BE DONE VIA THE REGISTRY OF MOTOR VEHICLES, AS HAS BEEN DONE IN THE PAST WITH ANOTHER OF OUR PAID FOR VEHICLES. THIRD, I NEVER RECEIVED A NOTICE THAT STATED MY WARRANTY WAS EXTENDED DO TO RUSTED FRAMES FOR 1995-2004 TACOMA'S. TOYOTA RECALLED OVER 700,000 TRUCKS, SO CLEARLY THEY ARE AWARE OF THE ISSUE. THERE ARE HUNDREDS OF COMPLAINTS ON LINE AND VIDEOS ON YOUTUBE ABOUT THIS.THIS TRUCK IN IN GREAT SHAPE AND I PLANNED ON USING IT FOR AT LEAST ANOTHER 100K MILES. IT HAS BEEN MAINTAINED WELL AND RIDES GREAT. THIS IS THE 11TH AND LAST TOYOTA, I HAVE OWNED. I AM APPALLED AND AMAZED THAT TOYOTA WILL NOT TAKE CARE OF THIS SAFETY ISSUE BECAUSE OF THE AGE OF A VEHICLE.