NHTSA Complaint #10426011 — 2008 MINI COOPER S ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10426011
Vehicle	2008 MINI COOPER S
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 16, 2011
Date Filed	September 19, 2011
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

HOUSING FOR THE TIMING CHAIN CAME LOOSE AND CAUSED DAMAGE THAT WILL COST $1800 TO REPAIR. THE SERVICE GUY KNEW EXACTLY WHAT THE PROBLEM WAS. HE SAID HE HAS BEEN SEEING A LOT OF THEM IN THE PAST TWO YEARS AND ITS A 10 HOUR JOB. WHILE I WAS SIGNING FOR THE LOANER, SOMEONE ELSE WAS ON THE PHONE SAYING THEY REPLACED THE TIMING CHAIN ON ANOTHER CAR. THIS APPEARS TO BE A DESIGN FLAW WHERE MINI IS MAKING A TON OF MONEY ON REPAIRS. THE SERVICE GUY ALSO SAID, "IT APPEARS TO BE A PROBLEM WITH THE HOUSING, BECAUSE ONCE WE REPLACE IT THEY NEVER HAVE THE PROBLEM AGAIN. AND I SOME OF THE CARS HAD THIS DONE TWO YEARS AGO." *KB

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