NHTSA Complaint #10457638 — 2008 MINI COOPER S

MY MINI COOPER S HAS LESS THAN 60000 MILES ON IT WITH PROPER MAINTENANCE AND HAS HAD FAILURE OF THE FRICTION WHEEL (AKA TIMING CHAIN OR TENSIONER SYSTEM). THE FIRST SIGNS OF THE ISSUE ARE A VERY LOUD, RATTLING NOISE DURING ACCELERATION AND AS THE PROBLEM GETS WORSE, IT CONTINUES TO RATTLE DURING IDLING. THE MINI CORPORATION IS VERY AWARE OF THIS PROBLEM AND WHILE THE DEALERSHIP ITSELF WORKED WITH ME TO LOWER THE COST BECAUSE THEY SAY IT HAPPENS FREQUENTLY EVEN WITH PROPER MAINTENANCE ON THE CAR AND WHILE THE VEHICLE IS STILL UNDER WARRANTY, THE CORPORATION WOULDN'T ACKNOWLEDGE OR HELP WITH THE COST TO FIX IT. ALSO, IF THE PROBLEM ISN'T FIXED IMMEDIATELY, IT WILL LEAD TO A BLOWN ENGINE. FURTHERMORE, I HAVE READ THAT SEVERAL MINI OWNERS HAVE REPLACED THE FRICTION WHEEL ONLY TO HAVE THE SAME PROBLEM REAPPEAR NOT LONG AFTERWARDS. THIS IS AN ISSUE OF FAULTY MANUFACTURING AND MINI NEEDS TO STAND UP AND ABSORB THE COST TO FIX IT AND/OR RECALL THE MINIS AFFECTED TO ENSURE IT NO LONGER HAPPENS. *TR