NHTSA Complaint #10425676 — 2005 KIA SORENTO

WHILE DRIVING MY VEHICLE, IT BEGAN MAKING A "KNOCKING" NOISE. THE POWER STEERING THEN BEGAN TO FAIL AND THEN I WAS UNABLE TO ACCELERATE. THE CAR DIED (ON A BUSY 4 LANE HWY WITH MY 7 MOS OLD DAUGHTER IN THE CAR). ONCE STOPPED, I LOOKED UNDER MY HOOD TO FIND A LARGE BOLT LAYING ON THE FLOOR OF THE INTERIOR OF THE BUMPER. THE VEHICLE WAS TOWED TO A LOCAL AUTO REPAIR SHOP WHERE, AFTER 2 DAYS AND $1300 IN REPAIRS, I WAS TOLD THAT THE "LARGE BOLT" I FOUND WAS HALF OF THE CRANK PULLEY BOLT. IT HAD SNAPPED CLEAN IN HALF LEAVING THE OTHER HALF INSIDE THE PULLEY. EXTENSIVE LABOR TO REMOVE THIS PIECE AND THEN RESET ALL THE PULLEYS AND BELTS (TIMING BELT) ATTRIBUTED TO THE EXCESSIVE COST. I WAS TOLD THAT THERE WAS NO REASON WHY THAT BOLT SHOULD HAVE SIMPLY BROKE IN HALF AND THAT IT WAS A FAULTY PART. KIA REFUSES TO TAKE RESPONSIBILITY AND I HAVE READ SEVERAL POSTS THAT MAKE IT CLEAR THAT THIS IS NOT THE FIRST TIME IT HAS HAPPENED. ELECTRICALLY, I HAVE HAD TO CHANGE MY HEADLIGHT BULBS SEVERAL TIMES OVER THE LAST 3 YEARS AND THE ACCUATOR FOR THE AUTOMATIC DOOR LOCKS IS FAULTY. THE CAR RANDOMLY LOCKS ITSELF AT ANY GIVEN TIME (WHILE DRIVING, WHEN SITTING IN THE DRIVEWAY DURING THE NIGHT, PARKED AND RUNNING). I STOPPED IN A PARKING LOT TO GET MY DAUGHTER'S TOY THAT SHE HAD DROPPED. WHEN I GOT OUT OF THE CAR TO WALK AROUND TO THE OTHER SIDE, THE CAR LOCK DEFECT LOCKED MY DAUGHTER INSIDE THE CAR WHILE IT WAS RUNNING. *KB