NHTSA Complaint #10425674 — 2007 SUZUKI FORENZA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10425674
Vehicle	2007 SUZUKI FORENZA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 15, 2011
Date Filed	September 15, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

CAR WAS SPUTTERING AND HESITATING. CHECK ENGINE LIGHT CAME ON. WE TOOK TO MECHANIC AND ERROR P0705 TRANSMISSION RANGE SENSOR CAME UP AS THE PROBLEM. SUZUKI IS AWARE OF THIS ONGOING PROBLEM AND THEY ARE CLEARLY IGNORING THE POTENTIAL FOR A SERIOUS ACCIDENT TO OCCUR BY NOT RECALLING AND RECTIFYING THE ISSUE. RATHER THEY ARE RELYING ON THEIR CONSUMERS TO ABSORB THE EXPENSE OF THIS REPAIR. MY FAITH IN SUZUKI HAS DEFINITELY BEEN SHAKEN AND THIS DEFINITELY WILL INFLUENCE MY DECISION TO PURCHASE ANOTHER SUZUKI OR RECOMMEND SUZUKI. IT IS TIME THAT SUZUKI STEP UP AND ADMIT THEIR NEGLIGENCE, RECTIFY THE ISSUE, COMPENSATE THOSE WHO HAVE ABSORBED THE COST OF THIS REPAIR, AND RESTORE THE FAITH IN ITS CONSUMERS. *KB

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