NHTSA Complaint #10425550 — 2006 JEEP LIBERTY

MY 2006 JEEP LIBERTY HAS A SERIOUS PROBLEM WITH THE WINDOW REGULATORS AND LIFT PLATES. JUNE 1, 2010, WAS THE FIRST REGULATOR TO GO OUT. THE SECOND ONE WENT OUT SHORTLY AFTER THAT. NOW THE FIRST ONE HAS DROPPED AGAIN. THE FIRST TIME, I PAID OVER $400 FOR THE REPAIR. THE SECOND ONE WAS COVERED BY CHRYSLER COMPLETELY, AND THEY REIMBURSED ME $333 FOR THE FIRST REPAIR WHEN THE SECOND REPAIR WAS DONE. THEY ARE GOING TO "CONSIDER" REIMBURSING ME FOR THIS THIRD ONE, BUT I HAVE TO JUMP THROUGH ALL OF THEIR HOOPS FOR IT TO BE CONSIDERED. THIS IS A SERIOUS PROBLEM THAT IS AFFECTING MANY MANY LIBERTY OWNERS. THERE SHOULD BE AN EXTENDED WARRANTY ON THESE REGULATORS AND PLATES. MY DAUGHTER IS DRIVING THIS CAR AND SHOULD NOT HAVE TO BE CONCERNED WITH WHETHER HER WINDOWS ARE GOING TO STAY UP. THIS IS A SERIOUS SAFETY ISSUE. NHTSA SHOULD DEMAND THAT CHRYSLER EITHER RECALL THESE OR AT BARE MINIMUM PUT AN EXTENDED WARRANTY ON ALL LIBERTYS FOR THESE PARTS. UGH. THIS IS RIDICULOUS. OH, AND WE BOUGHT THE CAR USED IN NOVEMBER 2009. FOR ALL WE KNOW, MULTIPLE REGULATORS MIGHT HAVE BEEN PUT ON THIS CAR IN ITS FIRST 36,000 MILES BEFORE WE BOUGHT IT. *KB