NHTSA Complaint #10425442 — 2005 JEEP LIBERTY

SINCE WE BOUGHT THE LIBERTY WE HAVE HAD A TOTAL OF 12 INCIDENTS WHERE THE WINDOWS HAVE FALLEN DOWN AND LEFT THE VEHICLE VULNERABLE TO THE ELEMENTS AND ON TWO OCCASIONS PERSONAL PROPERTY HAS BEEN TAKEN FROM INSIDE THE VEHICLE IN SHOPPING CENTER PARKING LOTS. CHRYSLER SOLD US AN EXTENDED WARRANTY WHICH WILL COVER THE REPAIRS BUT THERE IS A $100 DEDUCTIBLE EVERY TIME THE VEHICLE GOES IN. JEEP MAKES A JOKE OUT OF IT WHEN THEY SEE ME COME IN BY SAYING "WHAT, ANOTHER WINDOW ?" AND THEN LAUGHING AND SAYING THIS IS GETTING TO BE A ROUTINE, THIS IS TRUE AND I KNOW ALL OF THE PEOPLE THERE BECAUSE I SOLD CHRYSLER/ JEEP / DODGE FOR 5 YEARS SO I JUST LAUGH WITH THEM BUT IT REALLY MAKES ME MAD THAT JEEP WON'T FIX AN ISSUE THAT IS SO OBVIOUS AND SO MANY PEOPLE HAVE PROBLEMS WITH. THIS IS A SAFETY ISSUE SINCE MY WIFE DRIVES THIS CAR TO WORK AND WHEN SHE GOES TO THE CAR AFTER WORK SHE HAS TO CHECK AND SEE IF ANYONE IS INSIDE THE VEHICLE BEFORE SHE GETS IN AND WHEN SHE IS DRIVING THE CAR ON THE FREEWAY IF THE WINDOW FALLS DOWN IT STARTLES HER AND SHE HAS ALMOST HAD AN ACCIDENT TWICE OVER THE FRONT WINDOWS FALLING. I NOW HAVE TWO WINDOWS BEING HELD UP BY COAT HANGERS STUFFED IN THE WINDOW TRACK SO THE INSIDE DOESN'T GET WET OR THE CAR SIT OUTSIDE WITH WINDOWS WIDE OPEN. SOMEONE NEEDS TO NIP THIS IN THE BUD AND GET THE CHRYSLER CORPORATION TO STEP UP AND FIX THESE VEHICLES BEFORE THEY HURT SOMEONE. *KB