NHTSA Complaint #10425357 — 2000 HONDA ACCORD

TRANSMISSION IN 2000 HONDA ACCORD WAS DIAGNOSED BY TWO MECHANICS (INDEPENDENT AND HONDA DEALER) AS REQUIRING REPLACEMENT QUOTED AT OVER $3800. SYMPTOMS INCLUDED: GEAR SHIFT SLIPPAGE, D4 INDICATOR LIGHT FLASHING, DELAYED GEAR ENGAGEMENT, ERRATIC AND HARSH SHIFTING RESULTING IN THE CAR LURCHING FORWARD WHILE IN DRIVE, ATF LEAK, ERRATIC ACCELERATION, AND THE LEFT DIFFERENTIAL DIAGNOSED WITH EXCESSIVE PLAY. CAR HAD BEEN WELL MAINTAINED, KEEPING ALL FLUID LEVELS MONITORED AND IN CHECK WITH ROUTINE MAINTENANCE. AFTER CALLING HONDA AMERICA, I WAS TOLD THAT "DUE TO AGE" THE "COMPANY'S POSITION" WAS THAT THEY WERE UNABLE TO PROVIDE ASSISTANCE OF ANY KIND DESPITE PREVIOUS REPORTS OF THE TRANSMISSION IN 2000 ACCORDS AS BEING A KNOWN MANUFACTURER'S ERROR/FAULTY PRODUCTION. HONDA ADMITTED ERROR ON THE ISSUE BUT REMAINED FIRM THAT THEY WOULD NOT SUPPORT RESOLUTION. AM LEFT WITH VEHICLE IN UNDRIVABLE CONDITION THAT IS UNSAFE ON THE ROAD DUE TO ERRATIC TRANSMISSION BEHAVIOR. AT ONE POINT, THE VEHICLE LURCHED FORWARD UNCONTROLLABLY, NEARLY HITTING A PEDESTRIAN. REQUEST NHTSA FOLLOW-UP AND INVESTIGATION OF ONGOING TRANSMISSION ISSUES WITH THESE VEHICLES, ENCOURAGING CONSUMER RESOLUTION OPTIONS FOR HONDA OWNERS. RESOLUTION SHOULD NOT BE LIMITED TO AGE OF VEHICLE WHEN SAFETY OF CONSUMERS AND OTHER DRIVERS ARE AT HAND. THESE VEHICLES SHOULD NOT BE ALLOWED ON THE ROAD WITH FAULTY TRANSMISSIONS. HAD I BEEN AWARE OF THE SAFETY ISSUE, I WOULD NOT HAVE PURCHASED MY HONDA. THANK YOU! *KB