NHTSA Complaint #10425321 — 2007 GMC ENVOY

FUEL GAGE HAS BEEN GOING OFF AND ON ALL YEAR. NOW IS SITS ON EMPTY A LOT. THE BELL GOES OFF TO REMIND ME IT IS EMPTY OFTEN, WHEN THAT IS NOT THE CASE. I HAVE TO USE MY ODOMETER TO KNOW WHEN TO GET GAS. VERY FRUSTRATED WITH GMC ON THIS. SAID SENSOR WOULD COST IN EXCESS OF $500 TO REPAIR. THAT IS ABSOLUTELY RIDICULOUS. THEN I GET THIS LETTER INDICATING THAT GMC IS AWARE OF THE PROBLEM WITH THE FUEL GAGE IN ENVOYS; AND THEY STILL WANT ME TO PAY $250 FOR HALF OF THEIR PROBLEM. SOUNDS A LITTLE ONE SIDED TO ME. MOST COMPANIES OFFER TO CORRECT THEIR MISTAKES AT THEIR OWN EXPENSE, AND CERTAINLY NOT AT THE EXPENSE OF THE CUSTOMER. SEEMS TO ME THAT GOOD BUSINESS PRACTICES WOULD BE THE WAY TO GO. SURELY TO GOODNESS THE PRESIDENT OF GMC WOULD HAVE THE COMMON SENSE TO KNOW THAT TOO MANY UNSATISFIED CUSTOMERS COULD POTENTIALLY RESULT IN A SIGNIFICANT DROP OF SALES. . *TR