NHTSA Complaint #10425230 — 2010 VOLKSWAGEN JETTA

WHILE DRIVING AT 35MPH, CAR STALLED OUT. BATTERY LIGHT FLASHED, RADIO ETC STAYED ON, BUT CAR HAD NO POWER AT ALL. ROLLED TO NEXT INTERSECTION, TURNED CAR OFF, AND RESTARTED IT. TOOK IT TO DEALER, THEY SAID IT WAS A SOFTWARE UPDATE, WHICH THEY THEN PERFORMED. AUG. 24 EXITING I95, 65MPH, SAME THING HAPPENS, I PRESSED THE GAS AND THE ENGINE WAS TOTALLY DEAD. LIGHTS AND RADIO STAYED ON. ONCE AGAIN I ROLLED TO A STOP, AND RESTARTED THE CAR. TOOK IT TO THE DEALER, THEY KEPT IT FOR AN HOUR AND SAID THERE WAS NOTHING WRONG WITH MY CAR. SO I TOOK IT TO ANOTHER DEALER. AFTER HAVING MY CAR FOR A WEEK THEY WERE ABLE TO DUPLICATE MY PROBLEM. THEIR COMPUTERS WERE HOOKED UP TO MY CAR AT THE TIME, AND SHOWED NO FAULTS. SO THEY WERE BACK AND FORTH WITH VW TECH SUPPORT, AND THEY ARE FLYING IN AN ENGINEER, AND THEY THINK IT MIGHT BE THE STEERING CONTROL MODULE MALFUNCTIONING. THEY HAVE HAD MY CAR FOR TWO WEEKS NOW, I HAVE NO IDEA WHEN IT WILL BE FIXED, IF EVER. *TR