NHTSA Complaint #10425156 — 2004 BUICK RAINIER

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 65 MPH, THE CONTACT NOTICED A LOUD NOISE COMING FROM UNDER THE VEHICLE. THE CONTACT LATER INSPECTED THE VEHICLE AND DISCOVERED A BROKEN AXLE ACTUATOR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART NEEDED FOR REPAIR WAS ON A NATIONAL BACK ORDER AND WAS DISCONTINUED. THE MANUFACTURER OFFERED THE CONTACT A DISCOUNT TOWARD THE PURCHASE OF A NEW VEHICLE. THE VEHICLE WAS RENDERED AS NON-DRIVABLE. THE FAILURE MILEAGE WAS 99,749.