NHTSA Complaint #10424757 — 2006 JEEP COMMANDER 4X2 STRUCTURE:BODY

Complaint Details

ODI Number	10424757
Vehicle	2006 JEEP COMMANDER 4X2
Component	STRUCTURE:BODY
Date of Incident	August 1, 2011
Date Filed	September 12, 2011
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ALL FOUR INTERIOR DOOR HANDLES AND PLASTIC AROUND THE DOOR HANDLES ARE BEGINNING TO CRACK AND BREAK. THE PLASTIC INDENT UNDERNEATH THE INTERIOR DOOR HANDLES HAS BECOME EXTREMELY BRITTLE AND WILL CRACK IF YOU BARELY TOUCH IT. THE DRIVER SIDE DOOR HANDLE HAS BROKEN FROM THE INSIDE OF THE DOOR PANEL AND ALL THE PLASTIC SURROUNDING THE INTERIOR DOOR HANDLE HAS BEGUN BREAKING AND FALLING INSIDE THE DOOR PANEL. I HAVE THOROUGHLY RESEARCHED THIS ISSUE AND HAVE FOUND THAT THIS IS A VERY COMMON COMPLAINT AND WAS SURPRISED THAT THERE HAS NOT BEEN A RECALL NOTICE ASSOCIATED WITH THIS. INTERIOR DOOR HANDLES ARE EXTREMELY FRAGILE AND CAN EASILY BREAK OFF WHICH WOULD PREVENT SOMEONE FROM ESCAPING THE VEHICLE IN AN EMERGENCY. I TOOK MY CAR TO THE DEALERSHIP AND WAS TOLD THAT TO REPAIR THE DOOR HANDLE, THE ENTIRE DOOR PANEL NEEDS TO BE REPLACED (AT APPROXIMATELY $600 INCLUDING PARTS AND LABOR). THIS DOES NOT GUARANTEE THAT THE ISSUE WILL NOT HAPPEN AGAIN AS THEY HAVE NOT MADE ANY CHANGES TO THE DOOR PANELS TO PREVENT IT FROM DOING SO. $2400 TO REPAIR THE INSIDE DOOR HANDLES OF MY VEHICLE WITH NO ASSURANCE THAT IT WON'T HAPPEN AGAIN SEEMS TO BE IMMORAL AND ILLEGAL. *TR

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