NHTSA Complaint #10470490 — 2006 JEEP COMMANDER 4X2 STRUCTURE:BODY

Complaint Details

ODI Number	10470490
Vehicle	2006 JEEP COMMANDER 4X2
Component	STRUCTURE:BODY
Date of Incident	May 30, 2011
Date Filed	August 13, 2012
Mileage	36,552 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I HAVE HAD 3 DOOR HANDLES BREAK SINCE OWNING THIS VEHICLE. ALL OF THEM CRACKED BEHIND THE HANDLE, WITH 2 OF THOSE 3 ALREADY COMPLETELY BUSTED. AT THIS POINT THOSE 2 OF THE 3 HANDLES ARE IMPOSSIBLE TO OPEN IF YOU DON'T KNOW HOW TO SIT THE HANDLE JUST RIGHT ON THE INSIDE EDGE. I'M CONCERNED ABOUT SAFETY. JEEP DEALERSHIP SAID THERE WAS NO RECALL ON THE HANDLE, AND WANTED $850/PER DOOR TO FIX! YOU CAN'T JUST REPLACE THE HANDLE, YOU HAVE TO REPLACE THE ENTIRE DOOR PANEL. THIS IS A MAJOR DESIGN FLAW ON JEEP'S PART, AND SHOULD BE FIXED. IT IS A SAFETY ISSUE AS WELL. EVERYONE IN MY FAMILY KNOWS HOW TO OPEN THE DOOR IN CALM CONDITIONS, BUT IN THE EVENT OF AN ACCIDENT/PANIC SITUATION I'M NOT SURE WE COULD THINK CLEARLY ENOUGH TO OPERATE THEM. SCARY!! I'M NOT COMFORTABLE HAVING PEOPLE RIDE WITH ME, AS I HAVE TO WORRY ABOUT THEIR SAFETY AND SAFETY CONCERNS WHEN I SHOW THEM HOW TO USE THE HANDLES. THIS NEEDS FIXING BY JEEP!! *TR

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