NHTSA Complaint #10424400 — 2005 FORD F-150

POWER WINDOWS DEVICES & CONTROLS - WINDOW REGULATOR FAILURE MY WIFE AND I DROVE MY 2005 FORD F150 TO PICK UP MY SON UP FROM KINDERGARTEN AND WHILE DRIVING HOME, GOING APPROXIMATELY 25 MPH DURING A SEVERE FLORIDA THUNDER STORM WE HEARD A LOUD POP, THEN CRACKLE WHICH SOUNDED LIKE IT CAME FROM THE DRIVERS SIDE OF THE TRUCK. I PULLED OVER IN THE STORM TO SEE IF ANYTHING STRUCK THE DOOR. SINCE I SAW NOTHING I PULLED BACK ONTO THE ROAD AND CONTINUED TO DRIVE HOME, THEN ALL OF A SUDDEN THE FRONT DRIVERS SIDE WINDOW ABRUPTLY FLEW DOWN INTO THE DOOR AND DISAPPEARED. MY 5 YEAR OLD SON WHO WAS SITTING DIRECTLY BEHIND ME ON THE DRIVER'S SIDE IN HIS CAR SEAT, WAS TERRIFIED, CRYING AND WET FROM RAIN FLYING IN THE WINDOW, WE WERE 5 MINUTES FROM HOME AND PULLED INTO THE GARAGE. MY SON AND I WERE SOAKED AND ALL THREE OF US WERE SHAKEN. I HAVE RECENTLY FOUND OUT THE ISSUE WAS CAUSED BY A WINDOW REGULATOR FAILURE. THIS COULD HAVE CAUSED AN ACCIDENT AND IS HIGHLY DANGEROUS, ESPECIALLY WITH A SMALL CHILD IN THE CAR. WHEN RESEARCHING THE ISSUE FURTHER I FOUND THAT THERE ARE NUMEROUS COMPLAINTS FROM CONSUMERS, HOWEVER FORD HAS NOT RESPONDED, NOR ADDRESSED THIS EXTREMELY HAZARDOUS ISSUE. CURRENTLY MY WINDOW IS TAPED WITH A BAG TO COVER THE WINDOW HOLE AS WE DON'T HAVE THE FUNDS TO FIX THIS ISSUE SINCE BOTH WIFE AND I WERE LAID OFF RECENTLY. THIS ISSUE IS NOT JUST ABOUT THE COST IT'S A SAFETY CONCERN THAT NEEDS TO BE REVIEWED. IS IT A FAULTY PART ON THE MANUFACTURER'S SIDE, IS IT A FORD ENGINEERING PROBLEM? WHAT DOES IT TAKE FOR A RECALL? DO INDIVIDUALS NEED TO BE HURT OR WORSE DIE IN ORDER FOR A RECALL. SHAME ON FORD FOR LETTING AN ISSUE LIKE THIS RECEIVE MULTIPLE CONSUMER COMPLAINTS WITH NO ACTION OR RESOLUTION. THIS IS NOT NORMAL WEAR AND TEAR. *TR