NHTSA Complaint #10424337 — 2001 FORD WINDSTAR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) AND THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND WAS TAKEN TO THE DEALER FOR REPAIR. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT HEARD A GRINDING AND A CRACKING SOUND IN THE FRONT END OF THE VEHICLE WHILE DRIVING APPROXIMATELY 65 MPH. THE VEHICLE WOULD ALSO SHAKE VIGOROUSLY AND THE STEERING WHEEL BEGAN TO TURN ON ITS OWN FORCEFULLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.