NHTSA Complaint #10424031 — 2011 BMW 5 SERIES

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10424031
Vehicle	2011 BMW 5 SERIES
Component	POWER TRAIN
Date of Incident	August 19, 2011
Date Filed	September 7, 2011
Mileage	4 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CAR DOES NOT RESPOND TO TIP-IN OF ACCELERATOR FROM STANDSTILL. AS YOU PRESS HARDER TO GET INTENDED ACCELERATION, CAR LURCHES FORWARD DRAMATICALLY AND UNSAFELY. VEHICLE IS EXTREMELY DIFFICULT TO DRIVE SMOOTHLY, ESPECIALLY IN CLOSE, STOP-AND-GO TRAFFIC. CONTACTED LOCAL DEALERSHIP (THE BMW STORE IN CINCINNATI, OH) ON 9/5/11 AND THEY ARE AWARE OF THE PROBLEM, BUT BMW IS CURRENTLY ONLY PROVIDING A SOFTWARE PATCH FOR THE 535 MODEL. I WAS ADVISED TO KEEP DRIVING THE VEHICLE UNTIL BMW ISSUES A SOFTWARE PATCH FOR THE 528, BUT THE DEALER WAS NOT AWARE OF ANY UPCOMING FIX. I AM CONCERNED THAT BMW HAS FIXED THE PROBLEM FOR THE 535, BUT NOT THE 528, AND THAT A POTENTIAL FIX IS UNCERTAIN. THIS IS A MAJOR DRIVEABILITY AND SAFETY ISSUE. *TR

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