NHTSA Complaint #10423811 — 2003 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	10423811
Vehicle	2003 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	September 5, 2011
Date Filed	September 5, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

PAINT OF FORD ESCAPE 2003 PEELING ON THE FRONT. THERE ARE TWO LARGE SPOTS ABOUT 1 SQUARE FOOT EACH. I HAVE CALLED FORD IN GREENVILLE, SC FEW TIMES BUT TO NO AVAIL. THIS PROBLEM STARTED ABOUT 4 YEARS AGO WITH TWO 3/8 OF AN INCH SIZE FLAKES. THE SUV HAS BEEN GARAGED AND HAS BEEN TAKEN GOOD CARE OF HOWEVER NOW THE PAINT IS FLAKING WITH SECTIONS AT A TIME. I HAVE RESEARCHED AND HAVE SEEN THE EXACT SAME MODEL WITH THE SAME PROBLEM. AT ONE POINT I HAVE ATTEMPTED TO ENTER ANOTHER FORD ESCAPE ASSUMING IT WAS MY CAR BECAUSE OF THE SIMILARITY WITH THE PAINT. THERE ARE SEVERAL DISCUSSIONS ABOUT THIS PROBLEM: HTTP://WWW.EDMUNDS.COM/FORD/ESCAPE/2003/CONSUMER-DISCUSSIONS.HTML MY CONCERN IS THAT FORD HAS FAILED TO REMEDIATE THIS ISSUE WITH ITS ACTIVE CUSTOMER BASE AND I BELIEVE IT SHOULD BE NOTED AS GROSS NEGLIGENCE. *TR

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