NHTSA Complaint #10423046 — 2002 BMW X5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10423046
Vehicle	2002 BMW X5
Component	STEERING
Date of Incident	August 26, 2011
Date Filed	September 2, 2011
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE STEERING WHEEL SEIZED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE BUT THE FAILURE WAS STILL PRESENT. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER WHERE THE DEALER PERFORMED A DIAGNOSTIC TEST THAT CONCLUDED THAT THERE WAS A JAM IN THE STEERING LOCK. THE DEALER REPLACED THE POWER STEERING SYSTEM. THE FAILURE MILEAGE WAS 132,000.

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