NHTSA Complaint #10422781 — 2011 CHEVROLET IMPALA SEATS

Complaint Details

ODI Number	10422781
Vehicle	2011 CHEVROLET IMPALA
Component	SEATS
Date of Incident	June 29, 2011
Date Filed	August 31, 2011
Mileage	5 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, HE NOTICED THAT HIS VISION THROUGH THE REAR WAS OBSTRUCTED BY THE VERY LARGE SIZE OF THE REAR HEADRESTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT HE COULD REMOVE THE HEADRESTS AT HIS OWN DISCRETION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5.

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#10568393 — March 6, 2014 — THE THREE REAR SEAT HEADREST ARE WAY TOO LARGE AND HIGH AND BLOCK THE DRIVERS VIEW OUT OF THE REAR WINDOW. EACH ONE O...

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