NHTSA Complaint #10422750 — 2003 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10422750
Vehicle	2003 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 22, 2011
Date Filed	August 31, 2011
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHEN SHE STARTED HER VEHICLE IT WAS IDLING IT WAS VERY ROUGH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER ALSO ADVISED HER TO NO LONGER DRIVE THE VEHICLE UNDER THOSE CONDITIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 93,000.

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