NHTSA Complaint #10532496 — 2003 FORD EXPLORER

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT issue reported to NHTSA

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Complaint Details

ODI Number	10532496
Vehicle	2003 FORD EXPLORER
Component	POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Date of Incident	March 31, 2008
Date Filed	July 31, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2003 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HUMMING/WHINING NOISE IN THE REAR END OF VEHICLE AND A FREQUENT LEAK IN THE DIFFERENTIAL. *SMD THE CONSUMER STATED SEVERAL COMPONENTS SUCH AS THE RING AN PINION, BEARINGS, SEALS AND GEAR AND PINION WERE ALL REPLACED. HOWEVER, THE ISSUE REMAINED UNRESOLVED. ALSO, THE REAR HATCH WAS CRACKED. WHEN THE CONSUMER INQUIRED ABOUT A REPLACEMENT AND ITS COST, THE DEALER ADVISED AGAINST THE REPLACEMENT/REPAIR AS THE NEW HATCHES HAD THE SAME PROBLEM. THE VEHICLE OVERHEATED AND HAD TO BE TOWED TO THE DEALER. A DIAGNOSIS REVEALED A DAMAGED THERMOSTAT HOUSING.

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