NHTSA Complaint #10422742 — 2011 BUICK LACROSSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10422742
Vehicle	2011 BUICK LACROSSE
Component	ELECTRICAL SYSTEM
Date of Incident	August 24, 2011
Date Filed	August 31, 2011
Mileage	435 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. THE CONTACT STATED THE VEHICLE HAD A PUSH BUTTON START ENGINE AND WHEN HE PUSHED THE BUTTON TO TURN THE VEHICLE OFF, THE ENGINE WOULD START WHILE HE WAS WALKING AWAY. THE VEHICLE REMAINED ON FOR TEN MINUTES DURING THE LAST TWO TIMES THE FAILURE OCCURRED; HOWEVER, THE DEALER STATED IT WAS COMPUTERIZED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED IT WAS ALL COMPUTERIZED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 435.

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