NHTSA Complaint #10422643 — 2002 FORD EXPLORER STEERING

Complaint Details

ODI Number	10422643
Vehicle	2002 FORD EXPLORER
Component	STEERING
Date of Incident	May 24, 2011
Date Filed	August 30, 2011
Mileage	148,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT AND REAR END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. IN ADDITION, THERE WAS SEVERE VIBRATION IN THE STEERING WHEEL WHICH CAUSED DIFFICULTY IN STEERING THE VEHICLE NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. THE VIN WAS UNAVAILABLE.

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