NHTSA Complaint #10422641 — 2009 FORD ESCAPE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10422641
Vehicle	2009 FORD ESCAPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 26, 2010
Date Filed	August 30, 2011
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE TOWING THE VEHICLE WITH AN RV, SMOKE WAS SEEN FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AUTOMATIC TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE TRANSMISSION HAD BEEN REPLACED A TOTAL OF THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 THE CURRENT MILEAGE WAS 23,000. UPDATED 10/18/11*LJ UPDATED 3/29/12 *CN ON APRIL 3, 2012 THE VEHICLE WAS TAKEN TO THE DEALER, BECAUSE THE TRANSMISSION WAS SLIPPING WHILE SHIFTING. THE TRANSMISSION WAS REPROGRAMMED FOR THE SLIPPING ISSUES. UPDATED 05/18/12

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